Restaurant Booking Policy
For all bookings at 6.30pm or earlier, your table will be available to you for a maximum of 2 hours. If you wish to have the table for the entire evening, then please book your table at 7.00pm or later.
For reservations of 10 people and above we require a £5.00 per person deposit to be paid within 7 days of you making the provisional booking, in order to secure your date. Bookings of 20 or above will require a deposit of £10 per person.
If your numbers reduce more than 48hrs prior to the booking and you inform the restaurant, the full deposit will still be applied to your bill, if your numbers reduce less than 48 hours prior to your booking, no refund will be given (unless we are able to resell your table).
Cicchetti will not be available for group bookings unless the group pre-order all their meal in advance.
For parties more than 12, you will be required to order from a set menu which can be arranged with the restaurant. A pre-order from this menu will be required at least 1 week before your booking. The whole party must order from the same menu if there is a selection available.
If you wish to book the whole restaurant, you must book for a minimum of 46 people and pay a £10 per person deposit within 7 days of you making the provisional booking, in order to secure your date, and you will be required to order from a 3 course set menu. If you wish to book the whole restaurant but for less than 46 people, a booking fee will apply. A pre-order will be required at least 1 week before your booking.
Our Christmas Menu is available for all bookings from 28th November to 21st December however anyone wishing to order from this menu must pre-order in advance. Parties more than 12 must order from the set menu only. All pre-orders must be received at least 1 week prior to the booking date. (Groups of 12 or more will be required to follow standard booking policies as set out above).
We do operate a no cake policy at the restaurant and encourage customers not to bring in their own cakes into the restaurant, however we are able to make a cake for you at a charge, or provide a candle in a dessert on a decorated ‘Happy Birthday’ plate.
At the end of your meal, you will be presented with one bill to cover the whole of your party. If each person wishes to pay individually, we request that this is organised by the party leader. If guests still wish to pay individually for their meals, we recommend that you pay for your meal bill in advance – we will not be able to take individual payments on the day as this is often too time consuming.
We request that your party arrive prompt at the time of your booking (or just before) as we arrange all other bookings around any large group booking, and lateness will only put extra pressure on the kitchen and may result in slow service, which we want to avoid.
We like to think that we are a child friendly restaurant and provide children’s meals accordingly. However, we do expect all children to be well behaved and to remain seated at all times so that we can avoid any accidents.